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HOW WE CAN HELP
Find what you need
Use the links below to manage your credits, create textures, access downloads, or browse ready-made materials. Contact support if you still need help.
Credits & wallet
Purchase credits and check your current balance in your account.
Learn more →Texture generator
Describe your texture, adjust the settings, and start a new generation.
Learn more →Downloads
Find generated and purchased textures saved to your account.
Learn more →Texture store
Browse and purchase ready-made PBR textures for your projects.
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FAQ
Common questions
Quick answers about credits, downloads, and marketplace listings.
Generator
Are generated textures saved to my account?
Yes. Generated textures are automatically saved to your account, allowing you to access and download them later. We recommend keeping your own backup copies of important files.
Can I receive a refund for an AI-generated texture?
Used Credits are generally non-refundable when a generation has completed successfully. If a Credit is deducted but no usable output is delivered because of a confirmed technical error, the Credit may be restored. Subjective dissatisfaction with the result does not normally qualify for a refund.
How does the AI texture generator work?
Describe the surface you want to create, choose the material, style, resolution, generation settings, and required PBR maps, then submit your request. The generated texture can be previewed on a 3D surface and downloaded as a texture pack.
How much does one generation cost?
One texture generation costs 1 Credit. The applicable cost is displayed before you submit the generation request.
Which PBR maps can I generate?
Depending on the selected settings, your texture pack may include Albedo, Normal, Roughness, Metallic, Ambient Occlusion, and Height maps.
Store
What can I purchase in the Store?
The Store offers ready-made digital PBR textures. Each product page displays the available resolution, file formats, included maps, previews, and other relevant specifications.
Self-service
Try the generator first
Explore the generator and create a texture using your preferred settings. If you have any questions or need assistance, you can contact our support team at any time.