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Use the form for billing, licensing, marketplace listings, or generator issues. Signed-in users get faster triage — include texture IDs or order references when you can.
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Most requests fall into one of these areas. Include your account email and any order or texture IDs so we can respond faster.
Credits & billing
Top-ups, refunds, and how credits are spent in the generator.
Learn more →Downloads & formats
PBR pack structure, resolution, and engine-ready ZIP exports.
Learn more →Marketplace & licensing
Selling packs, usage rights, and attribution for commercial work.
Learn more →Account & technical
Sign-in, verification, generator errors, and API-related issues.
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FAQ
Common questions
Quick answers about credits, downloads, and marketplace listings.
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Self-service
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Many questions are answered by generating a preview pack or browsing the marketplace. You can still message us anytime for licensing, teams, or billing edge cases.